These controversies concerning the relationships between citizenship pressure, OCBs and CCBs may be due to ways that OCBs are measured. Inside the literature, OCBs have usually been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to establish the behavioural motivations underlying OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4